Gateway by Copilot Experts — visitor management system inside your Microsoft 365 tenant, for coworking and multi-site workplaces
GATEWAY · VISITOR MANAGEMENT

From the street
to inside
in one minute.

Gateway turns your front gate into a clean digital checkpoint — QR check-in, OTP verification, one-tap host approval in Teams. And it all runs inside your own Microsoft 365, so visitor data never leaves your tenant.

GATEWAY // FRONT-DESK-01 LIVE
Aarav Mehta
ACME CONSULTING · VISITING: PRIYA S.
PROCESSING
01
Identity captured
Name · company · host · purpose
02
OTP verified
One-time code → visitor's phone
verifying
03
Host approved in Teams
Adaptive Card · one tap
awaiting
04
Cleared & logged
Recorded in your M365 tenant
done
ENTRY GRANTED · 00:54 · LOGGED IN YOUR TENANT
26 LOCATIONS LIVEQR CHECK-IN & CHECK-OUTOTP + MASTER-OTP FALLBACKHOST APPROVAL IN TEAMS0 DATA LEAVES YOUR TENANTHUBSPOT · WHATSAPP · MAPSMULTI-TENANT · MULTI-GATE 26 LOCATIONS LIVEQR CHECK-IN & CHECK-OUTOTP + MASTER-OTP FALLBACKHOST APPROVAL IN TEAMS0 DATA LEAVES YOUR TENANTHUBSPOT · WHATSAPP · MAPSMULTI-TENANT · MULTI-GATE
// What it is

A digital front desk, in your Microsoft 365

Gateway replaces the paper visitor register with a fast, verified digital check-in — QR, OTP and host approval — running entirely inside your own tenant.

// Who it's for

Coworking & multi-site operators

Built for spaces with a manned gate and a steady flow of guests — coworking hubs, offices, campuses. Anywhere a guard meets a stranger.

// What you get

Faster entry, cleaner records, safer data

Visitors in under a minute, a searchable audit trail of every visit, and the peace of mind that none of it leaves your environment.

// THE THRESHOLD

One line separates chaos from control.

Everything outside your gate is unknown. Everything inside is your responsibility. Gateway governs the crossing.

Outside · the paper register

Unverified. Unsearchable. Exposed.

  • A book anyone can read — last visitor's name, number, company on show
  • No way to search, audit, or report who was on-site
  • Queues at the desk, frustrated guests, tied-up security
  • Identity unverified — anyone can write anything
Inside · Gateway

Verified. Logged. Yours.

  • OTP-verified identity before anyone steps in
  • Every visit searchable, exportable, audit-ready
  • QR check-in clears the queue in under a minute
  • All of it inside your own Microsoft 365 tenant
// YOUR DATA · YOUR TENANT

Where does everyone else keep your visitors' data?

On their servers. In their cloud. Gateway keeps every name, photo and ID inside yours.

Built natively on your Microsoft 365 — Power Apps, SharePoint, Teams. No external visitor-management cloud, no data silo sitting outside your control. For operators handling thousands of strangers' personal data across many sites, that isn't a feature. It's the entire reason to switch.

// WHAT GATEWAY ACTUALLY DOES

Everything the gate needs. Nothing your team has to learn.

This isn't a sign-in sheet with a screen bolted on. It's the full visitor operation a busy front desk runs every day — and it already does this across 26 live locations.

01 — CHECK-IN

Guests check in by QR, in seconds

Whether it's a scheduled meeting, a center tour, or a walk-in off the street, the visitor scans, enters their details, and they're in the system — no clipboard, no queue. Your security team works it from a tablet they figured out in five minutes.

MEETINGSTOURSWALK-INSGROUPS
QR scanned · details capturedFRONT-DESK-01 · 09:14
Group of 3 · checked in togetherACME CONSULTING
02 — VERIFY

An OTP proves they are who they say

Before anyone steps inside, a one-time code to their phone confirms their identity. And because a stuck gate is unacceptable, there's a Master-OTP fallback — so even if a provider has an outage, the desk keeps moving and nobody's left waiting.

SMS & WHATSAPPMASTER-OTP FALLBACK
OTP sent to +91 ••••• 4471DELIVERED · 2s
Identity verifiedFALLBACK READY
03 — APPROVE

The host approves from Teams — one tap

The person they're visiting gets a card right inside Microsoft Teams, where they already work. One tap to approve or decline. No separate app to install, no phone calls to the front desk, no visitor left standing while someone goes looking for their host.

TEAMS ADAPTIVE CARDSONE-TAP
"Aarav Mehta is here to see you"TEAMS · APPROVE / DECLINE
Approved by Priya S.09:14 · ONE TAP
04 — RECORD & CONNECT

Every visit logged — and wired into your stack

The moment someone's cleared, it's recorded in your tenant: searchable, exportable, audit-ready. Weekly reports arrive on their own. And it talks to the tools you already run — syncing to HubSpot, sending WhatsApp confirmations, even texting guests a map to your door.

ROLE-BASED ADMINWEEKLY REPORTSHUBSPOTWHATSAPP · WATIMAPS
Logged in your M365 tenantSEARCHABLE · EXPORTABLE
Synced to HubSpot · WhatsApp sentAUTOMATIC
// HOW GATEWAY COMPARES

Same job. A fundamentally different deal.

Most visitor systems are external SaaS — your data on their cloud, billed per location, every month. Here's the honest difference.

What mattersGatewayTypical visitor SaaS
Where your visitor data livesInside your own Microsoft 365 tenantOn the vendor's external cloud
Pricing as you add sitesDeploy once — no per-location monthly feePer location, per month — climbs as you grow
Fits your existing toolsNative to Teams, SharePoint, Power AppsA separate platform to adopt
Host approvalOne tap, inside TeamsEmail or a separate app
Built for multi-tenant coworkingProven across 26 live centersMostly designed for single offices
Outage resilienceMaster-OTP fallback keeps the gate movingVaries — often no fallback
// WHO IT'S FOR

Built for coworking. Ready for any gate.

We started where visitor flow is hardest — multi-tenant coworking, with members, guests and contractors arriving all day across multiple sites. Master that, and everywhere else is easy.

START HERE

Coworking & flex spaces

High churn, many tenants, several gates, a constant stream of new faces. Exactly what Gateway was built for — and proven across 26 live BHIVE locations.

EXPANDS TO

Corporate offices & campuses

A professional, on-brand arrival that keeps reception moving and gives security a clean record of who's in the building.

EXPANDS TO

Any workplace with a gate

Factories, clinics, schools, secure sites — anywhere a guard and a register stand between the outside world and your premises.

// SEE IT IN ACTION

The front desk, digitised.

This is the actual system running today across 26 locations — not a concept.

[ REAL PRODUCT SCREENSHOT ] Drop in a clean screen of the Gateway tablet check-in or admin dashboard from the live BHIVE deployment.
CONFIRM BHIVE REFERENCE + 1 APPROVED QUOTE · DON'T INVENT METRICS
"[[ A real, approved line from Bhive — about the rollout across centers, reliability, or keeping visitor data in their tenant. ]]"
// [[ NAME ]] · [[ TITLE ]] · BHIVE WORKSPACE
26
locations live in production, across a year of structured releases
Dev · UAT · Prod
enterprise-grade environment separation & secure deployment
// PRICING

Deploy once. Scale to every gate. No per-location tax.

Other systems bill you per location, every month — so growing costs you more. Gateway deploys once in your tenant and scales across sites without the meter running.

Pilot

Fixed price · first site

One location, live in ~3 weeks.

  • Full QR + OTP + approval flow
  • Deployed in your tenant
  • Front-desk & admin setup

Rollout + Care

Monthly · care plan

Scale across your sites.

  • New sites at setup cost — not per-seat SaaS
  • Monitoring, support & fixes
  • New features & integrations
  • AI analytics as it ships

Enterprise

Custom

Large / multi-brand operators.

  • Many locations / tenants
  • Custom integrations
  • Priority SLA & security docs

No per-location fees stacking up. Deploy once in your Microsoft 365, scale across every gate you run.

// COMMON QUESTIONS

Everything you're probably wondering.

Where exactly is our visitor data stored?
Inside your own Microsoft 365 tenant — in your SharePoint and Power Platform environment. Gateway is built natively on the Microsoft stack you already own, so visitor names, photos, IDs and entry records never leave your control or get sent to an external visitor-management cloud. You stay the custodian of your visitors' data.
How is this different from Envoy, SwipedOn or other visitor apps?
Two structural differences. First, your data stays in your tenant rather than on a vendor's cloud. Second, you deploy once and scale across all your sites, instead of paying a per-location fee every month that climbs as you grow. Gateway is also native to Teams and SharePoint, so it fits the tools your team already uses rather than being another separate platform to adopt.
How long does it take to get live?
A first-site pilot is typically live in around three weeks. Because Gateway runs inside your existing Microsoft 365, there's no new infrastructure to procure — we deploy into your environment, configure your front desk and approval flows, and train your team. Additional sites roll out faster once the first is in place.
What does a visitor actually experience at the gate?
They arrive, the front desk captures their details (or they self-register by scanning a QR code), they confirm their identity with a one-time code sent to their phone, their host approves in one tap from Microsoft Teams, and they're checked in — the whole thing in under a minute, with the visit logged automatically.
Does it work across multiple locations?
Yes — it's built for exactly that. Gateway is multi-tenant and multi-gate by design, and is currently live across 26 locations for a leading coworking operator. Multi-site operators are its core audience, which is also why the pricing avoids the per-location monthly fees that make most visitor SaaS expensive at scale.
What happens if the OTP provider has an outage?
The gate keeps moving. Gateway includes a Master-OTP fallback specifically so that a third-party SMS or messaging outage never leaves visitors stranded at your front desk. Reliability at the gate was a core design priority, not an afterthought.
How much does it cost?
Gateway is delivered as a fixed-price pilot for your first site, then a monthly care plan that covers support, monitoring and new features, with additional sites added at a setup cost rather than a recurring per-location fee. Final pricing depends on your scale and integrations — the quickest way to a number is a short discovery call.

Replace the register.
Keep the data.

See Gateway run a real check-in — QR, OTP, Teams approval, fully logged — inside your own Microsoft 365.

Book a live demo →
LIVE IN ~3 WEEKS IN YOUR OWN TENANT PROVEN ACROSS 26 LOCATIONS